Novedades

New 

Sale

Marcas

Brands

Summer

Ropa

Deporte

Zapatos

Accesorios

<p dir="ltr">Vans&reg; is the leading skateboarding and original action sports footwear, apparel, and accessories brand. Vans&reg; authentic collections are sold in more than 100 countries through a network of subsidiaries, distributors, and international offices. Vans&reg; has more than 2,000 retail locations globally including owned, concession and partnership doors. The Vans&reg; brand inspires and empowers everyone to live &ldquo;Off the Wall&rdquo; embodying the youthful spirit of freedom, non-conformity, and relentless drive to push culture across action sports, music, art and design.</p>

Vans

Elevate Her Style With The Girls Van-Archy Label Zip In Cement Heather! This Cozy Zip-Up Jacket Combines Effortless Cool With Comfort, Featuring The Iconic Vans Logo For A Touch Of Street-Savvy Flair. Perfect For Layering Or Wearing Solo, It’S Ideal For Everything From Skate Sessions To Hangouts With Friends. Made With Soft Fabric, It Keeps Her Warm Without Sacrificing Style. Get Ready For Her To Rock That Laid-Back Look!

GIRLS VAN-ARCHY LABEL ZIP CEMENT HEATHER

visa

mastercard

paypal

klarna

<strong>Gastos de envío: </strong><br />
10 €. Envíos gratuitos a partir de 150 €<br />
<br />
<strong>Gastos de devolución:</strong> 6,50 € / Puedes devolver tu pedido en un plazo de 60 días. Para más información sobre envíos y devoluciones puedes consultar el Centro de ayuda.

<h3>VANS &ndash; SIZE CHART</h3>
<div class="table-desk">
<div class="table-name-container">
<h4><strong>CLASSICS - FOOTWEAR</strong></h4>
<table dir="ltr" border="1" cellspacing="0" cellpadding="0" data-sheets-root="1" data-sheets-baot="1"><colgroup><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"></colgroup>
<tbody>
<tr>
<td>US ADULT</td>
<td>35</td>
<td>40</td>
<td>45</td>
<td>50</td>
<td>55</td>
<td>60</td>
<td>65</td>
<td>70</td>
<td>75</td>
<td>80</td>
<td>85</td>
<td>90</td>
<td>95</td>
<td>100</td>
<td>105</td>
<td>110</td>
<td>115</td>
<td>120</td>
<td>130</td>
</tr>
<tr>
<td>EU ADULT</td>
<td>34.5</td>
<td>35</td>
<td>36</td>
<td>36.5</td>
<td>37</td>
<td>38</td>
<td>38.5</td>
<td>39</td>
<td>40</td>
<td>40.5</td>
<td>41</td>
<td>42</td>
<td>42.5</td>
<td>43</td>
<td>44</td>
<td>44.5</td>
<td>45</td>
<td>46</td>
<td>47</td>
</tr>
<tr>
<td>UK ADULT</td>
<td>2.5</td>
<td>3</td>
<td>3.5</td>
<td>4</td>
<td>4.5</td>
<td>5</td>
<td>5.5</td>
<td>6</td>
<td>6.5</td>
<td>7</td>
<td>7.5</td>
<td>8</td>
<td>8.5</td>
<td>9</td>
<td>9.5</td>
<td>10</td>
<td>10.5</td>
<td>11</td>
<td>12</td>
</tr>
</tbody>
</table>
<p><strong>APPAREL</strong></p>
<table dir="ltr" border="1" cellspacing="0" cellpadding="0" data-sheets-root="1" data-sheets-baot="1"><colgroup><col width="146"><col width="60"><col width="60"><col width="60"><col width="60"><col width="60"><col width="60"></colgroup>
<tbody>
<tr>
<td><strong>Men (unisex)</strong></td>
<td style="text-align: center;">XS</td>
<td style="text-align: center;">S</td>
<td style="text-align: center;">M</td>
<td style="text-align: center;">L</td>
<td style="text-align: center;">XL</td>
<td style="text-align: center;">XXL</td>
</tr>
<tr>
<td><strong>Women</strong></td>
<td style="text-align: center;">XS</td>
<td style="text-align: center;">S</td>
<td style="text-align: center;">M</td>
<td style="text-align: center;">L</td>
<td style="text-align: center;">XL</td>
<td style="text-align: center;">XXL</td>
</tr>
</tbody>
</table>
</div>
</div>

<h3>VANS &ndash; SIZE CHART</h3>
<div class="table-desk">
<div class="table-name-container">
<h4><strong>CLASSICS - FOOTWEAR</strong></h4>
<table dir="ltr" border="1" cellspacing="0" cellpadding="0" data-sheets-root="1" data-sheets-baot="1"><colgroup><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"><col width="100"></colgroup>
<tbody>
<tr>
<td><strong>US ADULT</strong></td>
<td style="text-align: center;">035</td>
<td style="text-align: center;">040</td>
<td style="text-align: center;">045</td>
<td style="text-align: center;">050</td>
<td style="text-align: center;">055</td>
<td style="text-align: center;">060</td>
<td style="text-align: center;">065</td>
<td style="text-align: center;">070</td>
<td style="text-align: center;">075</td>
<td style="text-align: center;">080</td>
<td style="text-align: center;">085</td>
<td style="text-align: center;">090</td>
<td style="text-align: center;">095</td>
<td style="text-align: center;">100</td>
<td style="text-align: center;">105</td>
<td style="text-align: center;">110</td>
<td style="text-align: center;">115</td>
<td style="text-align: center;">120</td>
<td style="text-align: center;">130</td>
</tr>
<tr>
<td><strong>EU ADULT</strong></td>
<td style="text-align: center;">34,5</td>
<td style="text-align: center;">35</td>
<td style="text-align: center;">36</td>
<td style="text-align: center;">36,5</td>
<td style="text-align: center;">37</td>
<td style="text-align: center;">38</td>
<td style="text-align: center;">38,5</td>
<td style="text-align: center;">39</td>
<td style="text-align: center;">40</td>
<td style="text-align: center;">40,5</td>
<td style="text-align: center;">41</td>
<td style="text-align: center;">42</td>
<td style="text-align: center;">42,5</td>
<td style="text-align: center;">43</td>
<td style="text-align: center;">44</td>
<td style="text-align: center;">44,5</td>
<td style="text-align: center;">45</td>
<td style="text-align: center;">46</td>
<td style="text-align: center;">47</td>
</tr>
</tbody>
</table>
<p>&nbsp;</p>
<p><strong>APPAREL</strong></p>
<table dir="ltr" border="1" cellspacing="0" cellpadding="0" data-sheets-root="1" data-sheets-baot="1"><colgroup><col width="146"><col width="60"><col width="60"><col width="60"><col width="60"><col width="60"><col width="60"></colgroup>
<tbody>
<tr>
<td><strong>Men (unisex)</strong></td>
<td style="text-align: center;">XS</td>
<td style="text-align: center;">S</td>
<td style="text-align: center;">M</td>
<td style="text-align: center;">L</td>
<td style="text-align: center;">XL</td>
<td style="text-align: center;">XXL</td>
</tr>
<tr>
<td><strong>Women</strong></td>
<td style="text-align: center;">XS</td>
<td style="text-align: center;">S</td>
<td style="text-align: center;">M</td>
<td style="text-align: center;">L</td>
<td style="text-align: center;">XL</td>
<td style="text-align: center;">XXL</td>
</tr>
</tbody>
</table>
</div>
</div>

<h3>VANS &ndash; SIZE CHART</h3>
<div class="table-desk">
<div class="chart-table-container" data-gender="kids" data-type="shoes">
<div class="table-name-container">
<h4>KIDS SHOES</h4>
</div>
<div class="scroll">
<table class="chart-table only-desk">
<tbody>
<tr>
<td>UK</td>
<td>10</td>
<td>10,5</td>
<td>11</td>
<td>11,5</td>
<td>12</td>
<td>12,5</td>
<td>13</td>
<td>13,5</td>
<td>1</td>
<td>1,5</td>
</tr>
<tr>
<td>EU</td>
<td>27</td>
<td>27,5</td>
<td>28</td>
<td>29</td>
<td>30</td>
<td>30,5</td>
<td>31</td>
<td>31,5</td>
<td>32</td>
<td>32,5</td>
</tr>
<tr>
<td>US</td>
<td>10,5</td>
<td>11</td>
<td>11,5</td>
<td>12</td>
<td>12,5</td>
<td>13</td>
<td>13,5</td>
<td>1</td>
<td>1,5</td>
<td>2</td>
</tr>
<tr>
<td>CM (FOOT LENGTH)</td>
<td>16,5</td>
<td>16,5</td>
<td>17</td>
<td>17,5</td>
<td>18</td>
<td>18,5</td>
<td>18,5</td>
<td>19</td>
<td>19,5</td>
<td>20</td>
</tr>
<tr>
<td class="fk-trasnparent" colspan="12">&nbsp;</td>
</tr>
<tr>
<td>UK</td>
<td>2</td>
<td>2,5</td>
<td>3</td>
<td>3,5</td>
<td>4</td>
<td>4,5</td>
<td>5</td>
<td>5,5</td>
<td>6</td>
</tr>
<tr>
<td>EU</td>
<td>33</td>
<td>34</td>
<td>35</td>
<td>36</td>
<td>36,5</td>
<td>37</td>
<td>38</td>
<td>38,5</td>
<td>39</td>
</tr>
<tr>
<td>US</td>
<td>2,5</td>
<td>3</td>
<td>4</td>
<td>4,5</td>
<td>5</td>
<td>5,5</td>
<td>6</td>
<td>6,5</td>
<td>7</td>
</tr>
<tr>
<td>CM (FOOT LENGTH)</td>
<td>20,5</td>
<td>21</td>
<td>22</td>
<td>22,5</td>
<td>23</td>
<td>23,5</td>
<td>24</td>
<td>24,5</td>
<td>25</td>
</tr>
</tbody>
</table>
</div>
<div class="scroll">&nbsp;</div>
</div>
<div class="chart-table-container" data-gender="kids" data-type="shoes">
<div class="table-name-container">
<h4>TODDLER SHOES</h4>
</div>
<div class="scroll">
<table class="chart-table only-desk">
<tbody>
<tr>
<td>UK</td>
<td>1,5</td>
<td>2</td>
<td>2,5</td>
<td>3</td>
<td>3,5</td>
<td>4</td>
<td>4,5</td>
<td>5</td>
<td>5,5</td>
</tr>
<tr>
<td>EU</td>
<td>17</td>
<td>17,5</td>
<td>18</td>
<td>18,5</td>
<td>19</td>
<td>20</td>
<td>21</td>
<td>21,5</td>
<td>22</td>
</tr>
<tr>
<td>US</td>
<td>2</td>
<td>2,5</td>
<td>3</td>
<td>3,5</td>
<td>4</td>
<td>4,5</td>
<td>5</td>
<td>5,5</td>
<td>6</td>
</tr>
<tr>
<td>CM (FOOT LENGTH)</td>
<td>9</td>
<td>9,5</td>
<td>10</td>
<td>10,5</td>
<td>10,5</td>
<td>11</td>
<td>11,5</td>
<td>12</td>
<td>12</td>
</tr>
<tr>
<td class="fk-trasnparent" colspan="10">&nbsp;</td>
</tr>
<tr>
<td>UK</td>
<td>6</td>
<td>6,5</td>
<td>7</td>
<td>7,5</td>
<td>8</td>
<td>8,5</td>
<td>9</td>
<td>9,5</td>
</tr>
<tr>
<td>EU</td>
<td>22,5</td>
<td>23,5</td>
<td>24</td>
<td>24,5</td>
<td>25</td>
<td>25,5</td>
<td>26</td>
<td>26,5</td>
</tr>
<tr>
<td>US</td>
<td>6,5</td>
<td>7</td>
<td>7,5</td>
<td>8</td>
<td>8,5</td>
<td>9</td>
<td>9,5</td>
<td>10</td>
</tr>
<tr>
<td>CM (FOOT LENGTH)</td>
<td>12,5</td>
<td>13</td>
<td>13,5</td>
<td>14</td>
<td>14,5</td>
<td>15</td>
<td>15,5</td>
<td>16</td>
</tr>
</tbody>
</table>
</div>
<div class="scroll">&nbsp;</div>
</div>
<div class="chart-table-container" data-gender="kids" data-type="shoes">
<div class="table-name-container">
<h4>BABY SHOES</h4>
</div>
<div class="scroll">
<table class="chart-table only-desk">
<tbody>
<tr>
<td>UK</td>
<td>0,5</td>
<td>1,5</td>
<td>2,5</td>
<td>3,5</td>
</tr>
<tr>
<td>EU</td>
<td>16</td>
<td>17</td>
<td>18</td>
<td>19</td>
</tr>
<tr>
<td>US</td>
<td>1</td>
<td>2</td>
<td>3</td>
<td>4</td>
</tr>
<tr>
<td>AGE</td>
<td>2-3 months</td>
<td>4-5 months</td>
<td>6-7 months</td>
<td>8-9 months</td>
</tr>
<tr>
<td>CM (FOOT LENGTH)</td>
<td>8,5</td>
<td>9</td>
<td>10</td>
<td>10,5</td>
</tr>
</tbody>
</table>
</div>
<div class="scroll">&nbsp;</div>
</div>
<div class="measure-yourself-bottom-cont">
<div class="flexrow center-xs middle-xs pos-relative">
<div class="column row">
<div class="faq-container column">
<div class="title-container">
<div class="chart-table-container" data-gender="kids" data-type="tops">
<div class="table-name-container">
<h4>KIDS BOVENKLEDING</h4>
</div>
<div class="scroll">
<table class="chart-table only-desk">
<tbody>
<tr>
<td>MAAT</td>
<td>2</td>
<td>3</td>
<td>4</td>
<td>5</td>
<td>6</td>
<td>7</td>
</tr>
<tr>
<td>AGE (J)</td>
<td>2 &ndash; 3</td>
<td>3 &ndash; 4</td>
<td>4 &ndash; 5</td>
<td>5 &ndash; 6</td>
<td>6 &ndash; 7</td>
<td>7 &ndash; 8</td>
</tr>
<tr>
<td>HOOGTE (CM)</td>
<td>89 &ndash; 96,5</td>
<td>96,5 &ndash; 104</td>
<td>104 &ndash; 112</td>
<td>112 &ndash; 118</td>
<td>118 &ndash; 126</td>
<td>126 &ndash; 129</td>
</tr>
<tr>
<td>BORST (CM)</td>
<td>52 &ndash; 53,5</td>
<td>53,5 &ndash; 56</td>
<td>56 &ndash; 58,5</td>
<td>58,5 &ndash; 61</td>
<td>61 &ndash; 65</td>
<td>65 &ndash; 66</td>
</tr>
<tr>
<td>TAILLE (CM)</td>
<td>53,5 &ndash; 54,5</td>
<td>54,5 &ndash; 56</td>
<td>56 &ndash; 57</td>
<td>57 &ndash; 58,5</td>
<td>58,5 &ndash; 59,5</td>
<td>59,5 &ndash; 61</td>
</tr>
<tr>
<td>HEUP (CM)</td>
<td>53,5 &ndash; 56</td>
<td>56 &ndash; 58,5</td>
<td>58,5 &ndash; 61</td>
<td>61 &ndash; 63,5</td>
<td>63,5 &ndash; 67</td>
<td>67 &ndash; 70,5</td>
</tr>
</tbody>
</table>
</div>
<div class="scroll">&nbsp;</div>
</div>
<div class="chart-table-container" data-gender="kids" data-type="tops">
<div class="scroll">
<table class="chart-table only-desk">
<tbody>
<tr>
<td>MAAT</td>
<td>S</td>
<td>M</td>
<td>L</td>
<td>XL</td>
</tr>
<tr>
<td>AGE (J)</td>
<td>8 &ndash; 10</td>
<td>10 &ndash; 12</td>
<td>12 &ndash; 14</td>
<td>14+</td>
</tr>
<tr>
<td>HOOGTE (CM)</td>
<td>129 &ndash; 139,5</td>
<td>139,5 &ndash; 151</td>
<td>151 &ndash; 165</td>
<td>165 &ndash; 173</td>
</tr>
<tr>
<td>BORST (CM)</td>
<td>66 &ndash; 70</td>
<td>70 &ndash; 74</td>
<td>74 &ndash; 82</td>
<td>82 &ndash; 87,5</td>
</tr>
<tr>
<td>TAILLE (CM)</td>
<td>61 &ndash; 64,5</td>
<td>64,5 &ndash; 68,5</td>
<td>68,5 &ndash; 73,5</td>
<td>73,5 &ndash; 77,5</td>
</tr>
<tr>
<td>HEUP (CM)</td>
<td>70,5 &ndash; 74</td>
<td>74 &ndash; 78,5</td>
<td>78,5 &ndash; 86</td>
<td>86 &ndash; 92</td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="scroll">
<div class="chart-table-container" data-gender="kids" data-type="bottoms">
<div class="table-name-container">
<h4>KIDS BROEKEN</h4>
</div>
<div class="scroll">
<table class="chart-table only-desk">
<tbody>
<tr>
<td>MAAT</td>
<td>2</td>
<td>3</td>
<td>4</td>
<td>5</td>
<td>6</td>
<td>7</td>
</tr>
<tr>
<td>AGE (J)</td>
<td>2 &ndash; 3</td>
<td>3 &ndash; 4</td>
<td>4 &ndash; 5</td>
<td>5 &ndash; 6</td>
<td>6 &ndash; 7</td>
<td>7 &ndash; 8</td>
</tr>
<tr>
<td>HOOGTE (CM)</td>
<td>89 &ndash; 96,5</td>
<td>96,5 &ndash; 104</td>
<td>104 &ndash; 112</td>
<td>112 &ndash; 118</td>
<td>118 &ndash; 126</td>
<td>126 &ndash; 129</td>
</tr>
<tr>
<td>BORST (CM)</td>
<td>52 &ndash; 53,5</td>
<td>53,5 &ndash; 56</td>
<td>56 &ndash; 58,5</td>
<td>58,5 &ndash; 61</td>
<td>61 &ndash; 65</td>
<td>65 &ndash; 66</td>
</tr>
<tr>
<td>TAILLE (CM)</td>
<td>53,5 &ndash; 54,5</td>
<td>54,5 &ndash; 56</td>
<td>56 &ndash; 57</td>
<td>57 &ndash; 58,5</td>
<td>58,5 &ndash; 59,5</td>
<td>59,5 &ndash; 61</td>
</tr>
<tr>
<td>HEUP (CM)</td>
<td>53,5 &ndash; 56</td>
<td>56 &ndash; 58,5</td>
<td>58,5 &ndash; 61</td>
<td>61 &ndash; 63,5</td>
<td>63,5 &ndash; 67</td>
<td>67 &ndash; 70,5</td>
</tr>
</tbody>
</table>
</div>
<div class="scroll">&nbsp;</div>
</div>
<div class="chart-table-container" data-gender="kids" data-type="bottoms">
<div class="table-name-container">
<h4>KIDS BROEKEN</h4>
</div>
<div class="scroll">
<table class="chart-table only-desk">
<tbody>
<tr>
<td>ALPHA MAAT</td>
<td>SLIM</td>
<td>S</td>
<td>M</td>
<td>L</td>
<td>XL</td>
</tr>
<tr>
<td>NUMERIEKE TAILLEOMVANG</td>
<td>22 &ndash; 23</td>
<td>24 &ndash; 25</td>
<td>26 &ndash; 27</td>
<td>28 &ndash; 29</td>
<td>30</td>
</tr>
<tr>
<td>AGE (Y)</td>
<td>8 &ndash; 10 (Slim)</td>
<td>8 &ndash; 10</td>
<td>10 &ndash; 12</td>
<td>12 &ndash; 14</td>
<td>14+</td>
</tr>
<tr>
<td>HOOGTE (CM)</td>
<td>132 &ndash; 140</td>
<td>132 &ndash; 140</td>
<td>140 &ndash; 151</td>
<td>151 &ndash; 165</td>
<td>165 &ndash; 173</td>
</tr>
<tr>
<td>TAILLE (CM)</td>
<td>57 &ndash; 61</td>
<td>61 &ndash; 65</td>
<td>65 &ndash; 68,5</td>
<td>68,5 &ndash; 73,5</td>
<td>73,5 &ndash; 77,5</td>
</tr>
<tr>
<td>HEUP (CM)</td>
<td>66,5 &ndash; 69</td>
<td>69 &ndash; 74</td>
<td>74 &ndash; 78,5</td>
<td>78,5 &ndash; 86,5</td>
<td>86,5 &ndash; 92</td>
</tr>
</tbody>
</table>
</div>
<div class="chart-table-container" data-gender="kids" data-type="accessories">
<div class="table-name-container">
<h4>KIDS HOEDEN</h4>
</div>
<div class="scroll">
<table class="chart-table">
<tbody>
<tr>
<td>MAAT</td>
<td>OS* (One size)</td>
</tr>
<tr>
<td>CM</td>
<td>54 &ndash; 57</td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="chart-table-container" data-gender="kids" data-type="accessories">
<div class="table-name-container">
<h4>KIDS RIEMEN</h4>
</div>
<div class="scroll">
<table class="chart-table only-desk">
<tbody>
<tr>
<td>MAAT</td>
<td>S/M</td>
<td>L/XL</td>
</tr>
<tr>
<td>CM*</td>
<td>61</td>
<td>71</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
<div class="measure-yourself-bottom-cont">
<div class="flexrow center-xs middle-xs pos-relative">
<div class="column row">
<div class="measure-yourself-container">
<div class="measure-yourself-right col-xs-12 columns end">
<div class="title-container">&nbsp;</div>
<div>
<div class="chart-table-container" data-gender="kids" data-type="socks">
<div class="table-name-container">
<h4>SOKKEN BABY</h4>
</div>
<div class="scroll">
<table class="chart-table">
<tbody>
<tr>
<td>MAAT</td>
<td>S/M</td>
<td>M/L</td>
</tr>
<tr>
<td>ROZMIAR BUTA (UK)</td>
<td>0 &ndash; 1,5</td>
<td>1,5 &ndash; 3,5</td>
</tr>
<tr>
<td>ROZMIAR BUTA (EU)</td>
<td>15 &ndash; 17</td>
<td>17 &ndash; 19</td>
</tr>
<tr>
<td>EDAD</td>
<td>1 &ndash; 5 maanden</td>
<td>6 &ndash; 9 maanden</td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="chart-table-container" data-gender="kids" data-type="socks">
<div class="table-name-container">
<h4>SOKKEN PEUTER</h4>
</div>
<div class="scroll">
<table class="chart-table">
<tbody>
<tr>
<td>MAAT</td>
<td>S/M</td>
<td>M/L</td>
</tr>
<tr>
<td>TALLA ZAPATOS UK</td>
<td>3,5 &ndash; 6,5</td>
<td>7 &ndash; 9,5</td>
</tr>
<tr>
<td>TALLA ZAPATOS EU</td>
<td>19 &ndash; 23,5</td>
<td>24 &ndash; 26,5</td>
</tr>
<tr>
<td>EDAD</td>
<td>8 &ndash; 18 maanden</td>
<td>18 maanden &ndash; 2/3 a&ntilde;os</td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="chart-table-container" data-gender="kids" data-type="socks">
<div class="table-name-container">
<h4>SOKKEN KIDS</h4>
</div>
<div class="scroll">
<table class="chart-table">
<tbody>
<tr>
<td>MAAT</td>
<td>OS* (One size)</td>
</tr>
<tr>
<td>TALLA ZAPATOS UK</td>
<td>13,5 &ndash; 5</td>
</tr>
<tr>
<td>TALLA ZAPATOS EU</td>
<td>31,5 &ndash; 38</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>

Vans GIRLS VAN-ARCHY LABEL ZIP CEMENT HEATHER

Información del producto

Descripción

Material

Instrucciones de lavado

Otrium ofrece

Pago, envío, y devoluciones